Zutsav

What is Zutsav.com?

Zutsav.com is an online spiritual service platform that connects devotees with qualified and verified Pandits for various Poojas, rituals, and ceremonies — at home or online.

What kind of services does Zutsav offer?

Zutsav offers booking for: Hindu Poojas & Homams, Astrology & Horoscope Consultation, Vastu Consultation, Online/Video Pooja Services, Festival & Temple Special Rituals.

Is Zutsav available across India?

Yes. Zutsav currently serves the Delhi NCR region and is expanding rapidly across India.

How do I book a Pooja through Zutsav.com?

Steps: Visit www.zutsav.com → Choose your service → Customize date/time → Confirm & Pay → Get confirmation instantly.

Can I reschedule or cancel my booking?

Yes, up to 24 hours before the scheduled time. Refund or rescheduling depends on the service type.

Can I book for someone else?

Yes, you can enter the beneficiary’s details while booking.

How are Pandits verified on Zutsav?

Every Pandit undergoes verification: background check, skill assessment, and feedback monitoring.

Can I select a Pandit based on my language or region?

Yes, filters are available for language, region, and specialization.

What if the Pandit doesn’t arrive on time?

Support will assign a backup Pandit or reschedule your Pooja.

What payment methods are accepted?

Credit/Debit Cards, UPI, Wallets, Net Banking, Cash-on-Completion (selected cities).

Is there any booking or convenience fee?

Yes, a small platform service fee applies.

Will I get a receipt or invoice?

Yes, a digital invoice is emailed after booking.

How can I contact support?

Helpline: +91-XXXXXXXXXX | Email: support@zutsav.com | Live Chat: 9 AM – 9 PM IST

What if I face booking or payment issues?

Contact support via chat or call; you can also raise a ticket from “My Bookings.”

How can I register as a Pandit?

Go to the Pandit Registration page → Fill form → Upload documents → Get verified → Start receiving bookings.

Benefits for Pandits?

Verified bookings, secure payments, national exposure, flexible schedule.

Payment timeline for Pandits?

Within 2–5 days post-service completion.

Are Pandits and users protected?

Yes, through verified profiles, secure payment gateways, and user data protection policies.

Can I share feedback?

Yes, a post-pooja review form is provided for every completed service.

Does Zutsav provide pooja samagri?

Yes, choose “Pooja with Samagri” while booking.

Is there a mobile app?

Yes, the Zutsav App is available on both Android and iOS platforms.

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